Happiness Leads to Higher Income

Happiness Leads to Higher Income

The secret is in trusting your customers

What Trust Brings to Amazon, Zappos, and USAA - The Conversation - Harvard Business Review: "If you begin with an experience orientation, and only then imagine how you can live up to that experience, you can think up new features that aren't even on that chart, and that your competitors can't, or won't have the courage to, copy."

Brad Copeland interview on design criterias for the Olympic image

 Brad Copeland : Vancouver 2010 Winter Olympics

What if Microsoft Re-Packaged the iPod?

Dinosaurs can have a sense of humor: great self-derision video

La marque France: la vision de Joel Desgrippes

Faut-il créer une marque France ? - Stratégies

7 words to get your message through: lessons from Las Vegas!

Live From Las Vegas, Part Two: The 7-Word Elevator Speech IttyBiz